Skip to content


Good data comes from a strong engagement strategy

Engagement is the voluntary response of your clients to your outreach,
support, and nurturing. How intentional and engaging your client
experience is directly influences your ability to capture good data and
achieve your objective.

An illustration of a phone with the text conversation: "I want something to do. But I don't know anyone in this town." "The other day you said you liked cars. Car show. Tomorrow at the fairgrounds. Go check it out!"

If you want better results then forget about setting goals.

Focus on your system instead.


Secure, relational text messaging

Through our engagement platform, Gloo, you can send assessments and a nurturing text messaging series to engage with your clients pre, during, and post care. All communication is secure and our data platform is HIPAA compliant.

A text conversation "I'm feeling good!" "Keep up the great work! We're so proud of you."

Customize the experience

The platform can support any number of participants, from one to one million, with personalized messages for your organization and clients. You can even create separate text campaigns that support the surveys and assessments. 

A man is surrounded by numbers to represent Commonly Well's ability to customize their offerings with any number of participants from one to one million

Connect with care and compassion

Sure, we’re collecting data, but we’re also engaging with
human beings. We draw on our own lived experience of
the recovery space to relate to the end user and ensure
all moments of communication are done with the
appropriate sensitivity.

Grid of dots with some connected by a line. A pen sits over the grid to represent the human touch to collecting data.

Experience firsthand how we
capture data

As an automated survey, the Recovery Capital Index® is available right this very minute, along with other helpful surveys and assessments. Try out the RCI for yourself, and experience the way your clients will report their progress back to you. Customization is always an option, so let’s chat about your organization’s needs.

QR code


Commonly Well Announces the Formation of an Advisory Panel to Responsibly Guide the Integration of AI into Recovery Management and Addiction Treatment Services

We are thrilled to announce the distinguished Advisory Panel that will play a crucial role in our product development. They’ll be overseeing the implementation of valuable artificial intelligence (AI) into our Recovery IntelligenceTM technology for addiction care, social care, and recovery support services.

Read More

By David


image of hand pointing up with the text generative AI needs the human touch

Generative AI Won’t Take Your Job, But It Will Change It

By streamlining administrative tasks, Generative Artificial Intelligence will save time and resources, allowing care providers to focus on what truly matters – human connection.

Read More

By David


woman exploring data; artificial intelligence

Recovery Intelligence Made Smarter With AI

We’re advancing Recovery Intelligence™ with generative Artificial Intelligence. With the announcement of our new Chief Technology Officer, Justin Smith, and his extensive background in machine learning and AI, it should be no surprise that we are amplifying Commonly Well’s methods with the power of Artificial Intelligence.  We’re in the thick of designing a modern iteration of our analytics dashboard and data interactions that will help customers make a bigger impact on their clients’ care.

Read More

By David


Get our Regular Recovery Intelligence Briefing