By streamlining administrative tasks, Generative Artificial Intelligence will save time and resources, allowing care providers to focus on what truly matters – human connection.
Rapid advancements in technology can bring with them a level of uncertainty. As artificial intelligence (AI) becomes more and more ingrained in processes across multiple industries, one common fear arises – will AI take away human jobs?
We believe the answer to that is a firm no. So let’s talk about generative AI and how we see its unbelievable potential for the recovery field when it’s paired with human connection.
Generative AI 101
Generative AI refers to a class of artificial intelligence systems designed to generate new, original content autonomously. This is unlike traditional AI systems that are task-specific and operate within predefined boundaries.
Generative AI was first released widely to the public in late 2022 by OpenAI and became popular due to ease of use through a simple text-based interface like a search engine. Today, there are a multitude of Generative AI platforms, each with a different focus and/or strength, and we can expect them to continue to evolve.
Humans Remain at the Forefront
Don’t let all the technical terms scare you. Our vision for Generative AI is to aid humans, not replace them. While AI excels at certain tasks, humans possess unique skills, especially in critical thinking, that machines just cannot replicate.
Yet, the demands on our time and the burden of administrative work have made daily work more stressful, especially for recovery care providers. Think about a day packed with client sessions – two intakes, two one-on-one sessions, and a group session to end the day. When you’re facing a schedule like that, you may wonder when you’ll have time to prep for those sessions, let alone spend time digging into charts to uncover insights that can inform treatment plans.
But let’s reimagine that same day with Generative AI in the mix. Before each of your sessions, you review the data pulled from the surveys your clients use to self-report on their recovery. With the click of a button, Generative AI provides an updated treatment plan based on that data. You review it, make any revisions you deem necessary, and head into your session with a clear view of your client’s journey.
Without the administrative burden, precious time is saved for more opportunities of human connection, empathy, and personalized care for those in recovery.
This vision is precisely what we are building at Commonly Well. Our inclusion of Generative AI into our analytics suite presents a practical solution to real-world challenges. By streamlining administrative tasks, we aim to save time and resources, allowing care providers to focus on what truly matters – showing up for individuals in recovery, for families, and for communities.
The integration of Generative AI into our systems is not a futuristic concept; it is a reality that is usable now. Incorporating AI into products creates a balance where technology enhances human capabilities, making our lives more manageable and meaningful.
At Commonly Well, we believe in the power of Generative AI to save time, save resources, and, most importantly, empower humans to provide the care and support needed in recovery. When used responsibly, the benefits of Generative AI place the emphasis back where it belongs – human connection.
Commonly Well uses a text messaging platform to design custom automated and
personalized engagement strategies for data capture, performance monitoring, and
Got questions or want to learn more about our Recovery Intelligence Model?
Text: OUTCOMES to 833.280.3781