Recovery Intelligence Made Smarter With AI

We’re advancing Recovery Intelligence™ with generative Artificial Intelligence.

With the announcement of our new Chief Technology Officer, Justin Smith, and his extensive background in machine learning and AI, it should be no surprise that we are amplifying Commonly Well’s methods with the power of Artificial Intelligence. 

We’re in the thick of designing a modern iteration of our analytics dashboard and data interactions that will help customers make a bigger impact on their clients’ care.

AI-Powered Recovery Plans

With the addition of AI, clinicians and care teams will have more powerful information and tools than ever before. 

The future analytics dashboard will allow providers to see a more focused view of aggregate data coming in from the patient-reported outcomes tools. This will make it quick and easy to interpret that data in the context of day-to-day KPIs.

AI will fuel better data views with powerful predictive analytics previously only accessible through the use of teams of data scientists. This infusion of advanced data science will allow us to combine and correlate the Recovery Capital Index® (RCI) with other clinical and patient-reported data at a level of reliability, speed, and precision that was out of reach until now.

These new capabilities alone will lead to more personalized and effective care, but the AI will take it a step further by generating useful and usable recovery intelligence plans based on actual patient and benchmark data.

These won’t be generic, cookie-cutter plans. Instead, they’ll be supported and driven by individual inputs and circumstances. Individual plans will be contextualized by program type and reflective of personalized needs and goals. 

And since human agency and judgment remain integral to Recovery Intelligence, providers have the power to review the AI’s output, revise the plans as they see fit, and maximize shared decision-making in consultation with their client.

The Safe and Ethical Use of Artificial Intelligence

As with any new technology tool, we understand the levels of uncertainty and risk. Our first principle is that humans design and control the technology and its use.  We keep humans “in the loop” versus “on the loop.”

Keeping a human in the loop means that while the AI gathers, organizes, and processes incoming data, a human expert plays a critical, non-negotiable role. They stay engaged with patients to make informed decisions based on their expertise and history with each person they care for.

As we build out and incorporate AI into a new Recovery Intelligence framework, we’ll have an expert oversight panel to provide ethical guidance, accountability, and transparency on safety and responsible use. At Commonly Well, we do not seek to do things first. We seek to do things right.

Consistent with our value of transparency, we’ll soon share updates and progress notes as we build this exciting new era of Recovery Intelligence.